Terms & Conditions

Important Note

The items we offer for sale are hand tuned by experienced and skilled callers. The following features may be expected. These are not faults.

  • Variations and inconsistencies in the coloring of materials.
  • Variations between products. Because of the methods used to create our products, no two items will ever be the same.

As such, with the exception of one-of and custom items, please expect slight differences between items you receive and the images on our website.


Shipping

Buck Gardner Calls, LLC does not ship to P.O. Boxes. All items are sent via UPS Ground which does not allow for deliver to P.O. Boxes. If your billing address is a P.O. Box, please place your order by phone to give us a separate mailing address.


Warranty

We warrant that our products will be free from defects in materials and workmanship. We make no other warranty, express or implied, and any implied warranty of merchantability or fitness for a particular purpose which exceeds the foregoing warranty is hereby disclaimed. To the fullest extent permitted by law the Buck Gardner Calls LLC shall not be responsible or liable for any special, indirect or consequential loss or damage.

The Buck Gardner Calls Lifetime Guarantee:

We lifetime guarantee all polycarbonate inserts and barrels of calls against breakage when the call has been used in the purpose for which the call was designed, and against breakage due to normal wear and tear of the call. Simply return the broken portion of the call to BGC for a free replacement. The guarantee does not cover damage to reeds, corks, wedges or tubes. We do not guarantee against the loss of any part of the call. In the event of improper re-assembly of a call, BGC will gladly walk you through the process of properly tuning your call, or the call may be returned to be re-tuned and returned to the owner for minimal shipping and handling fee, depending on the cost of shipping.

The Spit-Tech Guarantee: We guarantee all calls with Spit Tech technology will not stick due to saliva during the time the call is being blown. Spit Tech calls have been tuned in a specific manner to achieve this exclusive standard. Disassembling the call will void the guarantee, due to the fact that we can not guarantee proper reassembly. In the event of improper re-assembly, BGC will gladly walk you through the process of properly tuning your call over the phone, or the call may be returned to BGC to be re-tuned. It will be returned to the owner for a minimal shipping and handling fee, depending on the cost of shipping.

Acrylic Calls: Acrylic is sensitive to many cleaning solvents. DO NOT USE CLEANING AGENTS CONTAINING ALCOHOL OR AMMONIA TO CLEAN YOUR ACRYLIC CALL. These agents may harm the acrylic. It is best to clean your call with soap and water. Acrylic is a breakable material. Care must be used in the handling of all acrylic calls. Dropping the calls or a hard blow to the call could result in breakage.


Refund Policy

In the unlikely event that you receive an item that you consider to be faulty please contact us immediately via phone or email and describe the problem as best you can. In the case of a fault we reserve the right to replace or repair the item at our discretion.


Terms and Conditions for website usage

If you use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Buck Gardner Calls, LLC relationship with you in relation to this website.

The term 'Buck Gardner Calls' or 'BGC' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.


The USE of this website is subject to the following Terms Of Use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Buck Gardner Calls, LLC prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of The United States of America.

The information contained in this website is for general information purposes only. The information is provided by Buck Gardner Calls, LLC and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Buck Gardner Calls, LLC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Copyright Notice

This website and its content is copyright of Buck Gardner Calls, LLC, 2010. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.